Upheal incident

Slow down in notes generation

Major Resolved View vendor source →

Upheal experienced a major incident on April 10, 2026 affecting Web (Web Application at https://app.upheal.io) and API (Integration API), lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 08:53 PM UTC
Resolved
Apr 10, 2026, 09:41 PM UTC
Duration
48m
Detected by Pingoru
Apr 10, 2026, 08:53 PM UTC

Affected components

Web (Web Application at https://app.upheal.io)API (Integration API)

Update timeline

  1. investigating Apr 10, 2026, 08:53 PM UTC

    Note generation is slowed down. Our engineering is addressing the issue.

  2. resolved Apr 10, 2026, 09:41 PM UTC

    All affected notes are generated now.