Upheal incident

Notes generation delay

Minor Resolved View vendor source →

Upheal experienced a minor incident on September 9, 2026 affecting Web (Web Application at https://app.upheal.io) and Web (Web Application at https://app.upheal.io), lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 06:34 PM UTC
Resolved
Sep 09, 2026, 08:51 PM UTC
Duration
2h 17m
Detected by Pingoru
Sep 09, 2026, 06:34 PM UTC

Affected components

Web (Web Application at https://app.upheal.io)Web (Web Application at https://app.upheal.io)

Update timeline

  1. investigating Sep 09, 2026, 06:34 PM UTC

    Some notes generation is delayed. We are working on a fix.

  2. resolved Sep 09, 2026, 08:51 PM UTC

    We have deployed a fix and don't see the issue anymore. We are now working through the backlog of delayed notes.