Upheal Outage History

Upheal is up right now

Upheal had 11 outages in the last 2 years totaling 14h 58m of downtime — averaging 0.5 incidents per month.

There were 11 Upheal outages since November 5, 2025 totaling 14h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.upheal.io

Major June 9, 2026

API is down

Detected by Pingoru
Jun 09, 2026, 10:43 AM UTC
Resolved
Jun 09, 2026, 11:51 AM UTC
Duration
1h 7m
Affected: API
Timeline · 2 updates
  1. investigating Jun 09, 2026, 10:43 AM UTC

    API went down.

  2. resolved Jun 09, 2026, 11:51 AM UTC

    API recovered.

Read the full incident report →

Minor April 29, 2026

Notes processing time is sl...

Detected by Pingoru
Apr 29, 2026, 04:42 PM UTC
Resolved
Apr 29, 2026, 06:11 PM UTC
Duration
1h 29m
Affected: Web (Web Application at https://app.upheal.io)API (Integration API)
Timeline · 3 updates
  1. investigating Apr 29, 2026, 04:42 PM UTC

    Our engineering team is addressing the issue

  2. investigating Apr 29, 2026, 04:42 PM UTC

    Our engineering team is addressing the issue

  3. resolved Apr 29, 2026, 06:11 PM UTC

    The processing is back to normal.

Read the full incident report →

Major April 25, 2026

Some services are down

Detected by Pingoru
Apr 25, 2026, 10:42 AM UTC
Resolved
Apr 25, 2026, 11:36 AM UTC
Duration
53m
Affected: Web (Web Application at https://app.upheal.io)
Timeline · 2 updates
  1. investigating Apr 25, 2026, 10:42 AM UTC

    Web Application at https://app.upheal.io went down.

  2. resolved Apr 25, 2026, 11:36 AM UTC

    Application is back up

Read the full incident report →

Major April 10, 2026

Slow down in notes generation

Detected by Pingoru
Apr 10, 2026, 08:53 PM UTC
Resolved
Apr 10, 2026, 09:41 PM UTC
Duration
48m
Affected: Web (Web Application at https://app.upheal.io)API (Integration API)
Timeline · 2 updates
  1. investigating Apr 10, 2026, 08:53 PM UTC

    Note generation is slowed down. Our engineering is addressing the issue.

  2. resolved Apr 10, 2026, 09:41 PM UTC

    All affected notes are generated now.

Read the full incident report →

Minor March 12, 2026

We detected slowness in the...

Detected by Pingoru
Mar 12, 2026, 08:13 PM UTC
Resolved
Mar 12, 2026, 08:20 PM UTC
Duration
7m
Affected: Web (Web Application at https://app.upheal.io)API (Integration API)
Timeline · 2 updates
  1. investigating Mar 12, 2026, 08:13 PM UTC

    Our engineering team is working on remediations

  2. resolved Mar 12, 2026, 08:20 PM UTC

    The situation is back to normal

Read the full incident report →

Minor March 10, 2026

Slower response times in th...

Detected by Pingoru
Mar 10, 2026, 07:19 PM UTC
Resolved
Mar 10, 2026, 07:34 PM UTC
Duration
15m
Affected: Web (Web Application at https://app.upheal.io)API (Integration API)
Timeline · 2 updates
  1. investigating Mar 10, 2026, 07:19 PM UTC

    Our monitoring is showing slower response times in the web application. Our engineering team is working on taking the performance back to normal.

  2. resolved Mar 10, 2026, 07:34 PM UTC

    The situation is stable for some time now and we don't see further issues.

Read the full incident report →

Major December 22, 2025

Web Application at https://...

Detected by Pingoru
Dec 22, 2025, 03:57 PM UTC
Resolved
Dec 22, 2025, 04:00 PM UTC
Duration
3m
Affected: Web (Web Application at https://app.upheal.io)
Timeline · 2 updates
  1. investigating Dec 22, 2025, 03:57 PM UTC

    Web Application at https://app.upheal.io went down.

  2. resolved Dec 22, 2025, 04:00 PM UTC

    Web Application at https://app.upheal.io recovered.

Read the full incident report →

Major December 5, 2025

Website at https://upheal.i...

Detected by Pingoru
Dec 05, 2025, 08:54 AM UTC
Resolved
Dec 05, 2025, 02:41 PM UTC
Duration
5h 47m
Affected: Web (Website at https://upheal.io)API
Timeline · 2 updates
  1. investigating Dec 05, 2025, 08:54 AM UTC

    Website at https://upheal.io went down.

  2. resolved Dec 05, 2025, 02:41 PM UTC

    API recovered.

Read the full incident report →

Minor November 26, 2025

Session processing delayed

Detected by Pingoru
Nov 26, 2025, 03:34 PM UTC
Resolved
Nov 26, 2025, 04:16 PM UTC
Duration
42m
Affected: Web (Web Application at https://app.upheal.io)Web (Website at https://upheal.io)APIAPI (Integration API)
Timeline · 2 updates
  1. investigating Nov 26, 2025, 03:34 PM UTC

    We are currently experiencing degradation in processing times and working towards a resolution.

  2. resolved Nov 26, 2025, 04:16 PM UTC

    Session processing back to normal

Read the full incident report →

Minor November 13, 2025

Delayed session processing

Detected by Pingoru
Nov 13, 2025, 08:15 PM UTC
Resolved
Nov 14, 2025, 12:01 AM UTC
Duration
3h 46m
Affected: Web (Web Application at https://app.upheal.io)API (Integration API)
Timeline · 2 updates
  1. investigating Nov 13, 2025, 08:15 PM UTC

    Our monitoring detected that the processing of some sessions could be delayed. There is no loss of data and our team is looking how to get the speed to normal levels

  2. investigating Nov 14, 2025, 12:01 AM UTC

    All sessions are processed, and the processing is running at the standard speed.

Read the full incident report →