Integration API is down
Affected: API (Integration API)
Timeline · 2 updates
- investigating Oct 20, 2026, 10:59 AM UTC
Integration API went down.
- resolved Oct 20, 2026, 11:04 AM UTC
Integration API recovered.
Upheal Outage History
Upheal is up right nowUpheal had 14 outages in the last 2 years totaling 18h 53m of downtime — averaging 0.6 incidents per month.
There were 14 Upheal outages since November 5, 2025 totaling 18h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.
Zoom recordings delayed
Affected: Web (Web Application at https://app.upheal.io)
Timeline · 2 updates
- investigating Oct 16, 2026, 02:45 PM UTC
Sessions recorded through our Zoom integration are not being created right now. Recordings are safe, and our engineering team is working on a fix.
- resolved Oct 16, 2026, 03:41 PM UTC
Sessions recorded through our Zoom integration are being created normally again. All affected recordings have been processed. We apologize for the inconvenience.
Notes generation delay
Affected: Web (Web Application at https://app.upheal.io)Web (Web Application at https://app.upheal.io)
Timeline · 2 updates
- investigating Sep 09, 2026, 06:34 PM UTC
Some notes generation is delayed. We are working on a fix.
- resolved Sep 09, 2026, 08:51 PM UTC
We have deployed a fix and don't see the issue anymore. We are now working through the backlog of delayed notes.
Website at https://upheal.io is down
Affected: Web (Website at https://upheal.io)Web (Website at https://upheal.io)
Timeline · 3 updates
- investigating Aug 25, 2026, 09:22 PM UTC
Website at https://upheal.io went down.
- resolved Aug 25, 2026, 09:24 PM UTC
Website at https://upheal.io recovered.
- resolved Aug 25, 2026, 09:58 PM UTC
Website at https://upheal.io recovered.
API is down
Affected: API
Timeline · 2 updates
- investigating Jun 09, 2026, 10:43 AM UTC
API went down.
- resolved Jun 09, 2026, 11:51 AM UTC
API recovered.
Notes processing time is slower than usual
Affected: Web (Web Application at https://app.upheal.io)API (Integration API)Web (Web Application at https://app.upheal.io)API (Integration API)
Timeline · 3 updates
- investigating Apr 29, 2026, 04:42 PM UTC
Our engineering team is addressing the issue
- investigating Apr 29, 2026, 04:42 PM UTC
Our engineering team is addressing the issue
- resolved Apr 29, 2026, 06:11 PM UTC
The processing is back to normal.
Some services are down
Affected: Web (Web Application at https://app.upheal.io)Web (Web Application at https://app.upheal.io)
Timeline · 2 updates
- investigating Apr 25, 2026, 10:42 AM UTC
Web Application at https://app.upheal.io went down.
- resolved Apr 25, 2026, 11:36 AM UTC
Application is back up
Slow down in notes generation
Affected: Web (Web Application at https://app.upheal.io)API (Integration API)Web (Web Application at https://app.upheal.io)API (Integration API)
Timeline · 2 updates
- investigating Apr 10, 2026, 08:53 PM UTC
Note generation is slowed down. Our engineering is addressing the issue.
- resolved Apr 10, 2026, 09:41 PM UTC
All affected notes are generated now.
We detected slowness in the web and API responses
Affected: Web (Web Application at https://app.upheal.io)API (Integration API)Web (Web Application at https://app.upheal.io)API (Integration API)
Timeline · 2 updates
- investigating Mar 12, 2026, 08:13 PM UTC
Our engineering team is working on remediations
- resolved Mar 12, 2026, 08:20 PM UTC
The situation is back to normal
Slower response times in the web app
Affected: Web (Web Application at https://app.upheal.io)API (Integration API)Web (Web Application at https://app.upheal.io)API (Integration API)
Timeline · 2 updates
- investigating Mar 10, 2026, 07:19 PM UTC
Our monitoring is showing slower response times in the web application. Our engineering team is working on taking the performance back to normal.
- resolved Mar 10, 2026, 07:34 PM UTC
The situation is stable for some time now and we don't see further issues.
Web Application at https://...
Affected: Web (Web Application at https://app.upheal.io)
Timeline · 2 updates
- investigating Dec 22, 2025, 03:57 PM UTC
Web Application at https://app.upheal.io went down.
- resolved Dec 22, 2025, 04:00 PM UTC
Web Application at https://app.upheal.io recovered.
Website at https://upheal.i...
Affected: Web (Website at https://upheal.io)API
Timeline · 2 updates
- investigating Dec 05, 2025, 08:54 AM UTC
Website at https://upheal.io went down.
- resolved Dec 05, 2025, 02:41 PM UTC
API recovered.
Session processing delayed
Affected: Web (Web Application at https://app.upheal.io)Web (Website at https://upheal.io)APIAPI (Integration API)
Timeline · 2 updates
- investigating Nov 26, 2025, 03:34 PM UTC
We are currently experiencing degradation in processing times and working towards a resolution.
- resolved Nov 26, 2025, 04:16 PM UTC
Session processing back to normal
Delayed session processing
Affected: Web (Web Application at https://app.upheal.io)API (Integration API)
Timeline · 2 updates
- investigating Nov 13, 2025, 08:15 PM UTC
Our monitoring detected that the processing of some sessions could be delayed. There is no loss of data and our team is looking how to get the speed to normal levels
- investigating Nov 14, 2025, 12:01 AM UTC
All sessions are processed, and the processing is running at the standard speed.