Upheal had 13 outages in the last 2 years totaling 18h 48m of downtime — averaging 0.5 incidents per month.
There were 13 Upheal outages since November 5, 2025 totaling 18h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
Sessions recorded through our Zoom integration are not being created right now. Recordings are safe, and our engineering team is working on a fix.
Sessions recorded through our Zoom integration are being created normally again. All affected recordings have been processed. We apologize for the inconvenience.
Some notes generation is delayed. We are working on a fix.
We have deployed a fix and don't see the issue anymore. We are now working through the backlog of delayed notes.
Website at https://upheal.io went down.
Website at https://upheal.io recovered.
Website at https://upheal.io recovered.
API went down.
API recovered.
Our engineering team is addressing the issue
Our engineering team is addressing the issue
The processing is back to normal.
Web Application at https://app.upheal.io went down.
Application is back up
Note generation is slowed down. Our engineering is addressing the issue.
All affected notes are generated now.
Our engineering team is working on remediations
The situation is back to normal
Our monitoring is showing slower response times in the web application. Our engineering team is working on taking the performance back to normal.
The situation is stable for some time now and we don't see further issues.
Web Application at https://app.upheal.io went down.
Web Application at https://app.upheal.io recovered.
Website at https://upheal.io went down.
API recovered.
We are currently experiencing degradation in processing times and working towards a resolution.
Session processing back to normal
Our monitoring detected that the processing of some sessions could be delayed. There is no loss of data and our team is looking how to get the speed to normal levels
All sessions are processed, and the processing is running at the standard speed.