UNLV Outage History

Panopto video playback is not performing as expected. Users may experience issues recording and accessing videos in Panopto due to video streaming currently being offline. Some videos embedded via LTI may work. There are no current workarounds to accessing those videos and students are advised to let their instructors know if their videos are inaccessible on a deadline. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-panopto-video

Multiple UNLV buildings are experiencing a power-related outage. Users may experience issues with the facility power and the UNLV wired/wireless networks. Status will be updated shortly with the list of affected buildings -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Impacted locations: Alta Ham Fine Arts (HFA) Artemus W. Ham Concert Hall (HCH) Archie C. Grant Hall (GRA) Cottage Grove Parking Garage (PKG1) Foundation Building (FND) Lied Athletic Complex (LAC) Lynn Bennett Early Childhood Education Center (LBC) Paul McDermott Physical Education Complex (MPE) Richard Tam Alumni Center (TAC) Rod Lee Bigelow Health Sciences (BHS) Satellite Engineering Plant (SEP) Thomas & Mack Center (TMC) Thomas T. Beam Engineering Complex – Building A (TBEA) Thomas T. Beam Engineering Complex – Building B (TBEB) Track Maintenance Building (TMB) -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Power has been restored to most affected buildings. At this time, the following three buildings remain without power: Stan Fulton Building (SFB) Track Maintenance Building (TMB) Wilson Baseball Stadium (WBS) In addition, the following buildings have had power restored, but are still experiencing network-related issues: Alta Ham Fine Arts (HFA) Foundation Building (FND) Lied Athletic Complex (LAC) Cottage Grove Parking Garage (PKG1) Rod Lee Bigelow Health Sciences (BHS) Thomas & Mack Center (TMC) Thomas T. Beam Engineering Complex – Building B (TBEB) -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-multi-building-power-outage

Rebelcard's (RebelCash & Dining Dollars) flex spending account balances are overstated. RebelCash balance is also showing up as Dining Dollars balance even if you don't have Dining Dollars -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Workday: "Please be advised that we are currently experiencing a service interruption related to a certificate error when accessing tenants on our WD1 Production Data Center. Our teams are actively working on restoring service as soon as possible." -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Connections to the Axium virtual application through the Horizon thick client are not performing as expected. Users may experience lag when attempting to log into the application. Users may experience lag when attempting to log into the client. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

The UNLV WiFi enrollment site, wifi.unlv.edu, is not performing as expected. Users may be directed to the 'it.unlv.edu' site instead of the Eduroam enrollment page when attempting to access that link directly. Users are advised to instead use the link 'https://it.unlv.edu/unlv-wireless/wifi' to access the Eduroam enrollment page. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-wifi

Slack is not performing as expected. Users may experience issues logging in and accessing the Slack platform, as well as submitting messages, files, workflows. Slack users are encouraged to use temporary alternatives, such as Google Chat or other messaging platforms to communicate on campus. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Certain features of the UNLV Slack environment, https://unlv.enterprise.slack.com, are not performing as expected. Users may experience errors when attempting to upload files & attachments, edit messages and channels, and run some workflows. Slack is aware of the outage and is working to restore feature functionality. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Canvas is experiencing system-wide outages. These are not specific to UNLV, and university-owned systems are secured. Never click on any links in suspicious messages. Please await additional information as we continue to investigate. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

We continue to monitor the situation closely. We’ll provide an update at 7 a.m. tomorrow, Friday, May 8 or earlier if more information becomes available.

We continue to monitor the situation closely and are evaluating system availability and stability. We’ll provide an update as more information becomes available.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

WebCampus-Canvas, webcampus.unlv.edu, is not performing as expected. Users may encounter an internal server error message when attempting to access the WebCampus login page. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-webcampus

RebelApps, , is currently unavailable. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

CherryCreek is currently experiencing intermittent issues. We are currently working to return Cherry Creek to a normal state as soon as possible. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Frank and Estella Beam Hall (BEH) is experiencing a network-related outage on the 5th floor. Users may experience issues with the wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

Grubhub is not performing as expected. Users may experience issues using Grubhub to submit orders to on-campus restaurant locations, including the Scarlet Sage as well as vendors in the Student Union (SU). -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-grubhub

Wolfram Mathematica, is not performing as expected. Users may not be able to use the service currently. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

RebelFiles, https://rebelfiles.unlv.edu/, is not performing as expected. Users may encounter an error when attempting to access files in RebelFiles and X:Drive. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-x-drive-access

Facilities Management Administration (FMA) is experiencing a power-related outage. Users may experience issues with the facility power and the UNLV wired/wireless networks at this campus location. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-fma

The UNLV VPN, https://secure.unlv.edu, is not performing as expected. Users may encounter an error when attempting to access the UNLV VPN after signing in with their OKTA credentials. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-vpn

TeamDynamix (TDx) is not performing as expected due to intermittent performance issues. Tickets and work requests submitted to UNLV may be delayed or slow to update. Please note that TeamDynamix (TDx) still remains up and available for users to create and update tickets. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-tdx-performance

Omnissa Horizon Client, https://workspaces.unlv.edu/?includeNativeClientLaunch=true, is not performing as expected. Users may experience issues when signing into Axium through the Omnissa desktop client or web client version, including login errors or a loop prompting a sign-in repeatedly. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-omnissa-axium

Lynn Bennett Early Childhood Education Center (LBC) is experiencing a power-related outage. Users may experience issues with the facility power and the UNLV wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-lbc-network

Atrium Online Deposits, https://rcs.it.unlv.edu/paymentcc.php, is not performing as expected. Users may be unable to submit online deposits using 'Deposit RebelCash' option. Deposits are still available for users with a valid ACE account via the 'Student & Staff' login option as a workaround. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-atrium-deposits

Eller Media Softball Stadium (EMS) is experiencing a power-related outage. Users may experience issues with the facility power and the UNLV wired/wireless networks. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-ems-network

Eduroam & UNLV-Sponsored is not performing as expected. Users at the UNLV Shadow Lane Campus may be unable to enroll new devices onto the Eduroam & UNLV-Sponsored networks. Please note that devices that have already previously been enrolled onto these networks should continue to connect as expected. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-shadow-lane-wifi