UNLV incident

School of Dental Medicine (SDM) EHR Virtual Application not performing as expected

Resolved after 15 days 2 hours, affecting Applications, on June 1, 2026.

monitoring Jun 10, 2026, 02:48 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 01, 2026, 08:49 PM UTC
Resolved
Jun 16, 2026, 11:13 PM UTC
Duration
15d 2h
Detected by Pingoru
Jun 01, 2026, 08:49 PM UTC

Affected components

Applications

Update timeline

  1. identified Jun 01, 2026, 08:49 PM UTC

    Connections to the Axium virtual application through the Horizon thick client are not performing as expected. Users may experience lag when attempting to log into the application. Users may experience lag when attempting to log into the client. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

  2. monitoring Jun 10, 2026, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 16, 2026, 11:13 PM UTC

    This incident has been resolved.

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