UNLV incident

VMware Horizon not performing as expected

Critical Resolved View vendor source →

UNLV experienced a critical incident on October 15, 2025 affecting Applications, lasting 20h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 06:21 PM UTC
Resolved
Oct 16, 2025, 02:24 PM UTC
Duration
20h 2m
Detected by Pingoru
Oct 15, 2025, 06:21 PM UTC

Affected components

Applications

Update timeline

  1. identified Oct 15, 2025, 06:21 PM UTC

    The VMware Horizon Client, workspaces.unlv.edu, is not performing as expected. Users may experience an error when attempting to connect to applications in VMware Horizon using either the Native Client or the HTML access option. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi_horizon-connection-issues

  2. monitoring Oct 15, 2025, 06:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 16, 2025, 02:24 PM UTC

    This incident has been resolved.