UNLV incident

Mathematica unavailable

Critical Resolved View vendor source →

UNLV experienced a critical incident on October 15, 2025 affecting Applications, lasting 20d 15h. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 01:54 AM UTC
Resolved
Nov 04, 2025, 05:46 PM UTC
Duration
20d 15h
Detected by Pingoru
Oct 15, 2025, 01:54 AM UTC

Affected components

Applications

Update timeline

  1. identified Oct 15, 2025, 01:54 AM UTC

    Mathematica is unavailable. The network license has expired and users will seeing an activation screen when they launch the software. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

  2. monitoring Oct 15, 2025, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 05:46 PM UTC

    This incident has been resolved.