UNLV incident

Workday Dynamic Prompt Values not working as expected

Resolved after 8 days 23 hours, affecting Workday, on November 25, 2025.

monitoring Dec 03, 2025, 12:39 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 25, 2025, 01:48 AM UTC
Resolved
Dec 04, 2025, 01:38 AM UTC
Duration
8d 23h
Detected by Pingoru
Nov 25, 2025, 01:48 AM UTC

Affected components

Workday

Update timeline

  1. identified Nov 25, 2025, 01:48 AM UTC

    Workday Worksheets are not working as expected when using Dynamic Prompt Values. Users may encounter an "Internal Server Error" when running or adding Composite or Matrix reports. A workaround is in place for Workday Worksheets by using dynamic date prompt values to refresh data from Composite or Matrix reports: - Switch affected reports from a dynamic date prompt to a static (non-dynamic) date selection (i.e., choose today’s date instead of “Today” or “Current Moment”) - This allows reports to run successfully until the fix is deployed. - Workday is working on a resolution and plans to release a fix on December 5, 2025. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

  2. monitoring Dec 03, 2025, 12:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2025, 01:38 AM UTC

    This incident has been resolved.

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