UNLV incident

Workday not performing as expected

Resolved after 4 days 19 hours, affecting Sandbox Tenant, on January 8, 2026.

identified Jan 09, 2026, 05:00 PM UTC

The Workday NSHE Tenant is not functioning properly. Workday is investigating the issue.

Started
Jan 08, 2026, 09:20 PM UTC
Resolved
Jan 13, 2026, 04:47 PM UTC
Duration
4d 19h
Detected by Pingoru
Jan 08, 2026, 09:20 PM UTC

Affected components

Sandbox Tenant

Update timeline

  1. identified Jan 08, 2026, 09:20 PM UTC

    There is an issue in the Workday Sandbox Tenant where Proxy Access is not functioning. No permissions were revoked, and the issue only exists in the Sandbox Tenant. A case has been submitted to Workday. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777

  2. identified Jan 09, 2026, 05:00 PM UTC

    The Workday NSHE Tenant is not functioning properly. Workday is investigating the issue.

  3. resolved Jan 13, 2026, 04:47 PM UTC

    This incident has been resolved.

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