UNLV incident

Gmail email classification not performing as expected

Minor Resolved View vendor source →

UNLV experienced a minor incident on January 24, 2026 affecting Gmail (UNLVMail/Rebelmail), lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2026, 08:28 PM UTC
Resolved
Jan 25, 2026, 02:45 AM UTC
Duration
6h 17m
Detected by Pingoru
Jan 24, 2026, 08:28 PM UTC

Affected components

Gmail (UNLVMail/Rebelmail)

Update timeline

  1. identified Jan 24, 2026, 08:28 PM UTC

    Gmail email classification,https://mail.google.com, is not performing as expected. Users may experience: - Misclassification of emails in their inbox - Additional spam warnings - Receive the following banner for messages from known senders: “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.” We encourage users to follow standard best practices when engaging with messages from unknown senders. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-gmail-misclassification

  2. resolved Jan 25, 2026, 02:45 AM UTC

    This incident has been resolved.