UNLV incident

Gmail email classification not performing as expected

Resolved after 6 hours 17 minutes, affecting Gmail (UNLVMail/Rebelmail), on January 24, 2026.

identified Jan 24, 2026, 08:28 PM UTC

Gmail email classification,https://mail.google.com, is not performing as expected. Users may experience: - Misclassification of emails in their inbox - Additional spam warnings - Receive the following banner for messages from known senders: “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.” We encourage users to follow standard best practices when engaging with messages from unknown senders. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-gmail-misclassification

Started
Jan 24, 2026, 08:28 PM UTC
Resolved
Jan 25, 2026, 02:45 AM UTC
Duration
6h 17m
Detected by Pingoru
Jan 24, 2026, 08:28 PM UTC

Affected components

Gmail (UNLVMail/Rebelmail)

Update timeline

  1. identified Jan 24, 2026, 08:28 PM UTC

    Gmail email classification,https://mail.google.com, is not performing as expected. Users may experience: - Misclassification of emails in their inbox - Additional spam warnings - Receive the following banner for messages from known senders: “Be careful with this message. Gmail hasn't scanned this message for spam, unverified senders, or harmful software.” We encourage users to follow standard best practices when engaging with messages from unknown senders. -- UNLV Information Technology IT Help Desk [email protected] 702-895-0777 #mi-gmail-misclassification

  2. resolved Jan 25, 2026, 02:45 AM UTC

    This incident has been resolved.

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