University System of Georgia incident
Multi-Site DOE Outage Reported - DOE K-12
Resolved after 23 hours 49 minutes, affecting GA DOE K-12 Network, on July 15, 2026.
Network Support Services (NSS) has confirmed that fiber repairs are completed, and we do not expect any further disruption. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
Affected components
Update timeline
- investigating Jul 15, 2026, 12:19 PM UTC
Network Support Services (NSS) is reporting a multi-site DOE outage. Windstream last-mile locations are down. Zayo is investigating the root cause of the disruption. There is currently no ETR. Updates will be provided when possible. Sites Affected: - Charlton County Schools - Sumter County Schools
- identified Jul 15, 2026, 12:24 PM UTC
The vendor has advised that a field dispatch is needed to investigate a possible fiber cut impacting the service. Updates will be provided when possible.
- resolved Jul 16, 2026, 12:08 PM UTC
Network Support Services (NSS) has confirmed that fiber repairs are completed, and we do not expect any further disruption. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.
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