University System of Georgia incident

Multi-Site DOE Outage Reported - DOE K-12

Resolved after 14 hours 27 minutes, affecting GA DOE K-12 Network, on July 13, 2026.

resolved Jul 13, 2026, 04:19 PM UTC

Zayo is reporting that field teams are hands-off an circuits are online and stable. No further service interruptions are expected. In the event that you experience any further issues with access, please contact the USG Service Desk at: [email protected] or 877-251-2644.

Started
Jul 13, 2026, 01:52 AM UTC
Resolved
Jul 13, 2026, 04:19 PM UTC
Duration
14h 27m
Detected by Pingoru
Jul 13, 2026, 01:52 AM UTC

Affected components

GA DOE K-12 Network

Update timeline

  1. investigating Jul 13, 2026, 01:52 AM UTC

    Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have Comcast as their last mile provider. ENA has been notified, and we are currently investigating the cause. There is no ETR at this time. Updates will be provided when possible. Sites Affected: - Clarke County Schools - Floyd County Schools - Douglas County Schools - Buford City Schools - Gordon County Schools - Bartow County Schools - Clayton County Schools - Fulton County Schools - Douglas County Schools - Cherokee County Schools - Fulton County Schools - Hall County Schools

  2. resolved Jul 13, 2026, 04:19 PM UTC

    Zayo is reporting that field teams are hands-off an circuits are online and stable. No further service interruptions are expected. In the event that you experience any further issues with access, please contact the USG Service Desk at: [email protected] or 877-251-2644.

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