University System of Georgia incident
Network Outage - Savannah State University & Georgia Southern University - Armstrong Campus
Resolved after 2 days, affecting Georgia Southern University and Savannah State University, on October 7, 2025.
Information Technology Services (ITS) has confirmed that the fiber has been repaired and services restored. In the event that you experience any further issues with network access at Savannah State University or Georgia Southern University - Armstrong Campus, please contact the USG Service Desk at [email protected] or 877-251-2644.
Affected components
Update timeline
- investigating Oct 07, 2025, 06:47 PM UTC
Information Technology Services (ITS) and Accelecom are currently investigating a potential fiber cut between QSAV and SAV as well as between SAV and ARM2. At this time, symptoms point to a double fiber cut on the Savannah Ring. SAV.RTR is Down. Site affected: - Savannah State University - Georgia Southern University - Armstrong Campus
- resolved Oct 09, 2025, 07:16 PM UTC
Information Technology Services (ITS) has confirmed that the fiber has been repaired and services restored. In the event that you experience any further issues with network access at Savannah State University or Georgia Southern University - Armstrong Campus, please contact the USG Service Desk at [email protected] or 877-251-2644.
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