University System of Georgia incident

Multi-Site DOE Outage Reported - DOE K-12

Major Resolved View vendor source →

University System of Georgia experienced a major incident on October 15, 2025 affecting GA DOE K-12 Network, lasting 22h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 02:18 PM UTC
Resolved
Oct 16, 2025, 12:58 PM UTC
Duration
22h 40m
Detected by Pingoru
Oct 15, 2025, 02:18 PM UTC

Affected components

GA DOE K-12 Network

Update timeline

  1. investigating Oct 15, 2025, 02:18 PM UTC

    Network Support Services (NSS) is reporting a multi-site DOE outage affecting the following Windstream last-mile locations. ENA is working with the last-mile provider to identify the root cause. There is currently no estimated time for resolution. Updates will be provided as they become available. Sites Affected: * Jones County * Thomson-Upton County * Wilkinson County

  2. resolved Oct 16, 2025, 12:58 PM UTC

    After monitoring the situation, Network Support Services (NSS) has confirmed that network access has been restored at the affected sites. Windstream identified and repaired a fiber cut that caused the outage. The system should continue operating normally.