University System of Georgia incident

Multi-Site DOE Outage Reported - DOE K-12

Resolved after 1 day 1 hour, affecting GA DOE K-12 Network, on November 6, 2025.

resolved Nov 07, 2025, 05:14 PM UTC

Windstream repaired a 48-pair buried fiber cable. No further disruptions are expected. In the event that you experience any further issues with access, please contact the USG Service Desk at: [email protected] or 877-251-2644.

Started
Nov 06, 2025, 03:22 PM UTC
Resolved
Nov 07, 2025, 05:14 PM UTC
Duration
1d 1h
Detected by Pingoru
Nov 06, 2025, 03:22 PM UTC

Affected components

GA DOE K-12 Network

Update timeline

  1. investigating Nov 06, 2025, 03:22 PM UTC

    Network Support Services (NSS) is reporting a multi-site DOE outage affecting the following Windstream last-mile locations. ENA has been notified, and we are currently working with vendors to investigate the cause. There is no ETR at this time. Updates will be provided when possible. Sites Affected: -Pataula Charter -Terrell County -Southwest GA STEM

  2. resolved Nov 07, 2025, 05:14 PM UTC

    Windstream repaired a 48-pair buried fiber cable. No further disruptions are expected. In the event that you experience any further issues with access, please contact the USG Service Desk at: [email protected] or 877-251-2644.

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