University System of Georgia incident
Multi-Site DOE Outage Reported - DOE K-12
University System of Georgia experienced a major incident on November 6, 2025 affecting GA DOE K-12 Network, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 06, 2025, 03:22 PM UTC
Network Support Services (NSS) is reporting a multi-site DOE outage affecting the following Windstream last-mile locations. ENA has been notified, and we are currently working with vendors to investigate the cause. There is no ETR at this time. Updates will be provided when possible. Sites Affected: -Pataula Charter -Terrell County -Southwest GA STEM
- resolved Nov 07, 2025, 05:14 PM UTC
Windstream repaired a 48-pair buried fiber cable. No further disruptions are expected. In the event that you experience any further issues with access, please contact the USG Service Desk at: [email protected] or 877-251-2644.