University System of Georgia incident

Multi-Site DOE Outages Reported – DOE-K-12

Major Resolved View vendor source →

University System of Georgia experienced a major incident on November 7, 2025 affecting GA DOE K-12 Network, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 05:39 PM UTC
Resolved
Nov 11, 2025, 05:56 PM UTC
Duration
4d
Detected by Pingoru
Nov 07, 2025, 05:39 PM UTC

Affected components

GA DOE K-12 Network

Update timeline

  1. investigating Nov 07, 2025, 05:39 PM UTC

    Network Support Services (NSS) is reporting a multi-site DOE outage. All sites have ATC as their last mile provider. ENA has been notified and is currently working with vendors to investigate the cause, which may be related to a fiber cut. There is no ETR currently. Updates will be provided when possible. Sites Affected: -Camden County Schools -Glynn County Schools -McIntosh County Schools

  2. resolved Nov 11, 2025, 05:56 PM UTC

    Network Support Services (NSS) has confirmed that the fiber cut has been repaired and and no further disruptions are expected. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.