University System of Georgia incident
GeorgiaVIEW D2L Help Center Issues Reported - ASC Homepage
University System of Georgia experienced a notice incident on December 3, 2025 affecting GeorgiaVIEW Online Learning Environment (QPROD) and GeorgiaVIEW Online Learning Environment (XPROD), lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 03, 2025, 03:50 PM UTC
Information Technology Services (ITS) is currently investigating reports of a service disruption with Brightspace Community and ASC Homepage - Access to create or update Support cases, utilize the Chat channel, End User portals (if applicable), and additional functionality or resources available in the Brightspace Community starting from December 2, 2025 10:00 p.m. (UTC) Users at the following Institutions and organizations may be affected: USG QPROD Institutions: * Albany State University * Atlanta Metropolitan State College * Georgia College and State University * Georgia Gwinnett College * Georgia Highlands College * Gordon State College * Kennesaw State University * Savannah State University * South Georgia State College * University of Georgia * USG Training Initiatives * GeorgiaVIEW Community USG XPROD Institutions: * Abraham Baldwin Agricultural College * Clayton State University * College of Coastal Georgia * Columbus State University * Competency Based Education * Dalton State College * East Georgia State College * Fort Valley State University * Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) * Georgia Southern University * Georgia Southwestern State University * Georgia State University * Middle Georgia State University * University of North Georgia * University of West Georgia * USG Human Resources Office of Organizational Development * USG Strategic Initiatives (SREB, RESA, AMAC, OUTREACH Best Practices) * Valdosta State University USG Institutions affected: * Augusta University * Georgia Southern University Additional information will be posted here when the issues are confirmed.
- resolved Dec 04, 2025, 09:32 PM UTC
Information Technology Services (ITS) has confirmed that a service disruption with Brightspace Community and ASC Homepage has been resolved. The issue was resolved at 11:00 AM December 4, 2025. The vendor has resolved the issue. In the event that you experience any further issues with access to with Brightspace Community and ASC Homepage, please contact the USG Service Desk at [email protected] or 877-251-2644. Approximate Window of Impact: Start Time: Dec 2 2025 10:00PM (UTC) End Time: Dec 4 2025 10:45AM (UTC)