University System of Georgia incident
GeorgiaVIEW D2L Impacting Event Notification – Analytics Builder
University System of Georgia experienced a major incident on January 22, 2026 affecting Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) (XPROD) and Georgia State University (XPROD) and 1 more component, lasting 1d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 22, 2026, 11:14 PM UTC
Information Technology Services (ITS) is currently investigating reports of a service disruption with Brightspace - Analytics Builder. It is unavailable currently, starting from January 21, 2026, at 9:00 p.m. (UTC) Users at the following Institutions and organizations may be affected: USG XPROD Institutions: * Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) * Georgia State University * University of North Georgia Additional information will be posted here when the issues are confirmed.
- identified Jan 23, 2026, 02:21 PM UTC
Information Technology Services (ITS) has identified a service disruption with Brightspace - Analytics Builder. The issue is stemming from an AWS problem, and we are waiting on the vendor for a complete resolution. Users at the following Institutions and organizations may be affected: USG XPROD Institutions: * Georgia State University * University of North Georgia
- resolved Jan 24, 2026, 02:57 PM UTC
Information Technology Services (ITS) has confirmed that Brightspace by D2L is now functioning normally. In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.