University System of Georgia incident
PeachNet Network Issues Reported - South East Nodes Down
University System of Georgia experienced a major incident on January 31, 2026 affecting Georgia Southern University – East Georgia Campus and South Georgia State College (QPROD) and 1 more component, lasting 11d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 31, 2026, 12:23 AM UTC
PeachNet is currently investigating reports of issues with internet service to the following sites: - Georgia Southern University - Georgia Southern University - East Georgia Campus - South Georgia State College - South Georgia State College - Waycross Campus - Savannah State University Affected users may have experienced problems accessing the Network. The sites are currently operational. We are monitoring for stability. Additional information will be posted here as it becomes available.
- investigating Jan 31, 2026, 12:36 AM UTC
PeachNet is currently investigating reports of issues with internet service to the following sites: - South Georgia State College - South Georgia State College - Waycross Campus Affected users may be experiencing problems accessing the Network. Additional information will be posted here as it becomes available.
- monitoring Jan 31, 2026, 12:44 AM UTC
PeachNet is currently investigating reports of issues with internet service to the following sites: - Georgia Southern University - Georgia Southern University - East Georgia Campus - South Georgia State College - South Georgia State College - Waycross Campus - Savannah State University Communications Consulting Group (CCG) is still working to get the services for the Southeast region stabilized and protect paths for sites in Augusta and the Southwest region. Progress is being made, and we are working diligently to get all nodes back up.
- identified Jan 31, 2026, 02:22 AM UTC
Communications Consulting Group (CCG) has all associated services in the Southeast back up and stable. The cause of the outage was a fiber event/break that caused a sync issue with our service/quadflex cards. This propagated throughout the Southeast ring and the Interconnects. Fiber repairs are still ongoing between Savannah - Qwest (QSAV) and Savannah State University (SAV).
- monitoring Feb 02, 2026, 03:20 PM UTC
All sites are back online and being actively monitored for any further issues.
- resolved Feb 11, 2026, 03:53 PM UTC
After monitoring the situation, Network Support Services (NSS) has confirmed the stability of the sites affected. The system should continue operating normally. In the event that you experience any further issues with network access, please contact the USG Service Desk at [email protected] or 877-251-2644.