Resolved after 4 hours 26 minutes, affecting OneUSG Connect – Database and OneUSG Connect – Core Practitioner and 1 more, on February 13, 2026.
After monitoring the situation, OneUSG Connect Support has confirmed the stability of OneUSG Connect. The system should continue operating normally. In the event that you experience any further issues with access to OneUSG Connect, please contact the USG Service Desk at [email protected] or 877-251-2644.
Affected components
Update timeline
- investigating Feb 13, 2026, 05:33 PM UTC
OneUSG Connect Support has received reports of users experiencing connection issues to OneUSG Connect. We are actively monitoring and will provide updates as they are made available. We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available. If you have questions or concerns, please contact OneUSG Connect Support by email at: [email protected]
- monitoring Feb 13, 2026, 06:06 PM UTC
OneUSG Connect Support has restored full functionality of access to OneUSG Connect. We will continue to monitor this system for stability. If you are still experiencing issues with access to OneUSG Connect, please contact the USG Service Desk at [email protected] or 877-251-2644.
- resolved Feb 13, 2026, 10:00 PM UTC
After monitoring the situation, OneUSG Connect Support has confirmed the stability of OneUSG Connect. The system should continue operating normally. In the event that you experience any further issues with access to OneUSG Connect, please contact the USG Service Desk at [email protected] or 877-251-2644.
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