University System of Georgia incident

OneUSG Connect Benefits: Alight - Service Temporarily Unavailable

Major Resolved View vendor source →

University System of Georgia experienced a major incident on February 12, 2026 affecting OneUSG Connect – Benefits: Alight, lasting 8d 4h. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 04:53 PM UTC
Resolved
Feb 20, 2026, 09:40 PM UTC
Duration
8d 4h
Detected by Pingoru
Feb 12, 2026, 04:53 PM UTC

Affected components

OneUSG Connect – Benefits: Alight

Update timeline

  1. investigating Feb 12, 2026, 04:53 PM UTC

    The OneUSG Connect – Benefits: Alight website is temporarily unavailable. For immediate support, call OneUSG Connect - Benefits at 844-587-4236.

  2. investigating Feb 16, 2026, 03:21 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 20, 2026, 09:40 PM UTC

    The OneUSG Connect – Benefits: Alight website is now available. In the event that you experience any further issues with access to OneUSG Connect – Benefits: Alight, please contact OneUSG Connect - Benefits at 844-587-4236.