University System of Georgia incident

GeorgiaBEST Managed Services Issue Reported - Atlanta Metropolitan State College

Critical Resolved View vendor source →

University System of Georgia experienced a critical incident on April 7, 2026 affecting Atlanta Metropolitan State College, lasting 20h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 05:51 PM UTC
Resolved
Apr 08, 2026, 02:07 PM UTC
Duration
20h 16m
Detected by Pingoru
Apr 07, 2026, 05:51 PM UTC

Affected components

Atlanta Metropolitan State College

Update timeline

  1. investigating Apr 07, 2026, 05:51 PM UTC

    Information Technology Services (ITS) is currently investigating reports of issues with GeorgiaBEST Managed Services. Affected users may be experiencing issues connecting with Banner. Additional information will be posted here when the issues are confirmed. Sites Affected: Atlanta Metropolitan State College

  2. resolved Apr 08, 2026, 02:07 PM UTC

    Information Technology Services (ITS) has confirmed the stability of access to GeorgiaBEST Managed Services at Atlanta Metropolitan State College. The system should continue operating normally. In the event that you experience any further issues with access to GeorgiaBEST Managed Services, please contact the USG Service Desk at [email protected] or 877-251-2644.