University System of Georgia incident
GeorgiaVIEW - Brightspace Issues Reported
Resolved after 4 minutes, affecting GeorgiaVIEW Online Learning Environment (QPROD), on May 8, 2026.
Postmortem: D2L provided the full event summary for this incident, and it is posted in the GeorgiaVIEW Admin Community under the Sub Module " INC10023559 - Brightspace Issues Reported": [https://community.view.usg.edu/d2l/le/content/7601/viewContent/62278314/View](https://community.view.usg.edu/d2l/le/content/7601/viewContent/62278314/View)
Affected components
Update timeline
- investigating May 08, 2026, 01:59 PM UTC
Information Technology Services (ITS) has been notified that Brightspace is unavailable. D2L is working to restore functionality as quickly as possible. Updates will be provided as they are available.
- monitoring May 08, 2026, 02:01 PM UTC
Between approximately 9:44 p.m. and 9:56 p.m. on Thursday, May 7, 2026, Brightspace was unavailable. Brightspace functionality has been restored, and Information Technology Services (ITS) is currently monitoring. In the event that you experience any further issues with access to with Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.
- monitoring May 08, 2026, 02:02 PM UTC
Information Technology Services (ITS) has confirmed that Brightspace by D2L continues to function normally. Approximate Window of Impact: Start Time: 9:44 p.m. Thursday, May 7, 2026 End Time: 9:56 p.m. Thursday, May 7, 2026 In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.
- resolved May 08, 2026, 02:03 PM UTC
Information Technology Services (ITS) has confirmed that Brightspace by D2L continues to function normally. Approximate Window of Impact: Start Time: 9:44 p.m. Thursday, May 7, 2026 End Time: 9:56 p.m. Thursday, May 7, 2026 In the event that you experience any further issues with Brightspace, please contact the USG Service Desk at [email protected] or 877-251-2644.
- postmortem Jun 09, 2026, 07:46 PM UTC
Postmortem: D2L provided the full event summary for this incident, and it is posted in the GeorgiaVIEW Admin Community under the Sub Module " INC10023559 - Brightspace Issues Reported": [https://community.view.usg.edu/d2l/le/content/7601/viewContent/62278314/View](https://community.view.usg.edu/d2l/le/content/7601/viewContent/62278314/View)
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