University System of Georgia incident
OneUSG Connect Issues Reported
University System of Georgia is currently experiencing a critical incident affecting OneUSG Connect – Database and OneUSG Connect – Core Practitioner and 1 more component, which began 5h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 11:52 AM UTC
OneUSG Connect is experiencing an unexpected outage and is not available. We are committed to resolving this issue as quickly as possible and we apologize for any inconvenience this may cause. We will provide an update as soon as more information is available. If you have questions or concerns, please contact the USG Service Desk by email at [email protected]
- monitoring May 07, 2026, 12:48 PM UTC
OneUSG Connect Support has restored full functionality of access to OneUSG Connect. We will continue to monitor this system for stability. If you are still experiencing issues with access to OneUSG Connect, please contact the USG Service Desk at [email protected] or 877-251-2644.
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