University System of Georgia incident

PeachNet Cloud Backup Issues Reported

Major Resolved View vendor source →

University System of Georgia experienced a major incident on May 6, 2026 affecting PeachNet Cloud Backup, lasting 22h 23m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 07:56 PM UTC
Resolved
May 07, 2026, 06:20 PM UTC
Duration
22h 23m
Detected by Pingoru
May 06, 2026, 07:56 PM UTC

Affected components

PeachNet Cloud Backup

Update timeline

  1. investigating May 06, 2026, 07:56 PM UTC

    Information Technology Services (ITS) is currently investigating reports of issues with PeachNet Cloud Backup. Affected users may be experiencing problems logging into Avamar. Backups are functioning normally, but Avamar login is unavailable. Additional information will be posted here as it becomes available.

  2. identified May 07, 2026, 01:58 PM UTC

    We are continuing to work on a fix for this issue. Updates will be posted here as soon as they are available.

  3. resolved May 07, 2026, 06:20 PM UTC

    Information Technology Services (ITS) has confirmed that PeachNet Cloud Backup is functioning normally at this time. In the event that you experience any further issues with PeachNet Cloud Backup, please contact the USG Service Desk at [email protected] or 877-251-2644.