Unit21 AI had 16 outages in the last 2 years totaling 34h 51m of downtime — averaging 0.7 incidents per month.
There were 16 Unit21 AI outages since May 27, 2025 totaling 34h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
Fix has been identified and deployed
This incident has been resolved.
Databricks Compute and Lakeflow is down. This impacts the following features: - file exports - watchlist We are monitoring updates from Databricks.
Databricks have restored their services. Incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We have identified an issue with Transaction Sanction Monitoring related to our 3rd party provider. A fix is currently underway.
This incident has been resolved.
Rule scheduling and processing are temporarily delayed. We are actively working to resolve this.
Rules are experiencing delays due to a recent system update. We will be rolling out a fix shortly.
The fix has been deployed, and we’re monitoring to ensure everything is working as expected.
This incident has been resolved.
We are investigating reports that 314(a) scans cannot be created for the 314(a) person and business files released on Nov. 11, 2025, due to an unannounced change in file format.
We are continuing to investigate reports that 314(a) scans cannot be created for the 314(a) person and business files released on Nov. 11, 2025, due to an unannounced change in file format.
The issue has been identified and we are working on a fix.
This incident has been resolved.
An internal routing update briefly caused errors for a subset of features for about 1 minute. The issue was quickly resolved; no data was lost and any affected jobs were automatically retried to completion. No customer action is required.
We are experiencing issues ingesting data due to database constraints. Rest assured we have a backup logging system to insure all data will be ingested eventually when the issue is resolved. Thank you for patience.
We are continuing to investigate this issue.
Rules and data ingestion services are back to operational.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing an elevated level of API errors and are currently looking into the issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating authentication issues preventing users from accessing the platform.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.