Unit21 AI incident

Users experiencing login failures

Notice Resolved View vendor source →

Unit21 AI experienced a notice incident on May 27, 2025, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 01:48 PM UTC
Resolved
May 27, 2025, 03:12 PM UTC
Duration
1h 23m
Detected by Pingoru
May 27, 2025, 01:48 PM UTC

Update timeline

  1. investigating May 27, 2025, 01:48 PM UTC

    We are currently investigating authentication issues preventing users from accessing the platform.

  2. identified May 27, 2025, 02:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 27, 2025, 02:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 27, 2025, 03:12 PM UTC

    This incident has been resolved.