Unbabel incident

Project estimations returning incorrect values

Notice

Resolved after 10 hours 33 minutes, affecting Unbabel Longform (Projects), on June 26, 2026.

resolved Jun 26, 2026, 03:03 PM UTC

Costs on the breakdown are now also displaying correctly, everything is now working as expected. We apologise for the inconvenience caused.

Started
Jun 26, 2026, 04:30 AM UTC
Resolved
Jun 26, 2026, 03:03 PM UTC
Duration
10h 33m
Detected by Pingoru
Jun 26, 2026, 04:30 AM UTC

Affected components

Unbabel Longform (Projects)

Update timeline

  1. investigating Jun 26, 2026, 04:30 AM UTC

    All estimated projects are returning incorrect, grossly exaggerated values. We are currently investigating this incident.

  2. identified Jun 26, 2026, 11:06 AM UTC

    We identified the issue and are working on a fix for this incident.

  3. monitoring Jun 26, 2026, 11:41 AM UTC

    We implemented a fix for total estimated prices. You may need to re-estimate your project to see the correct value appear. Costs on the breakdown are still displaying incorrectly, as this will be fixed shortly.

  4. resolved Jun 26, 2026, 03:03 PM UTC

    Costs on the breakdown are now also displaying correctly, everything is now working as expected. We apologise for the inconvenience caused.

Your product runs on more than Unbabel

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →