UCSB incident

Possible Off-Campus Network Problems

Resolved after 4 hours 9 minutes, affecting BARC and Concur and 1 more, on February 20, 2026.

monitoring Feb 20, 2026, 07:14 PM UTC

The off-campus network problem appears to have occurred within a major internet service provider's network, and has since been corrected. Network service is stable at this time. The campus network team will closely monitor for any new signs of instability.

Started
Feb 20, 2026, 06:38 PM UTC
Resolved
Feb 20, 2026, 10:47 PM UTC
Duration
4h 9m
Detected by Pingoru
Feb 20, 2026, 06:38 PM UTC

Affected components

BARCConcurData WarehouseDocusignElectronic Timekeeping (Kronos)ESPRESSO ApplicationsGatewayGateway Management Console (GMC)GUSHyperion

Update timeline

  1. investigating Feb 20, 2026, 06:38 PM UTC

    There is evidence of network problems in one or more off-campus internet service providers. This has caused problems accessing on-campus services from certain external networks, as well as interference with UCSB's access to external services. This problem began at approximately 9:59am. Trouble tickets are being opened with external providers to initiate troubleshooting.

  2. monitoring Feb 20, 2026, 07:13 PM UTC

    The off-campus network problem appears to have occurred within a major internet service provider's network, and has since been corrected. Network service is stable at this time. The campus network team will closely monitor for any new signs of instability.

  3. monitoring Feb 20, 2026, 07:14 PM UTC

    The off-campus network problem appears to have occurred within a major internet service provider's network, and has since been corrected. Network service is stable at this time. The campus network team will closely monitor for any new signs of instability.

  4. resolved Feb 20, 2026, 10:47 PM UTC

    This incident has been resolved.

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