UBC incident
Academic Progress Reports Displaying Incorrect Requirements
UBC experienced a notice incident on September 26, 2025 affecting Other - Vancouver and Other - Okanagan, lasting 12d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 26, 2025, 06:53 PM UTC
Two issues affecting Academic Progress Reports (APRs) since September 20th have been identified. First, total academic requirement data (degree credit totals) from discontinued programs are sometimes being pulled into student reports, causing them to incorrectly display numbers in the Overall Academic Progress (OAP) requirement from a past program instead of the current one. Workday has identified the cause and a fix will be deployed on October 3rd. Second, the system may be incorrectly retrieving academic requirements from a student’s previous, discontinued, program focus and displaying them in the Academic Requirements grid. This can result in some APRs displaying two sets of requirements, including those from programs that are no longer active. Workday has identified the root cause and is actively working to resolve it. More information will be posted as it becomes available.
- resolved Oct 08, 2025, 08:05 PM UTC
This incident has been resolved.