UBC incident

UBC Okanagan campus Wireless authentication issue Thursday October 9, 2025 13:00 PT

Minor Resolved View vendor source →

UBC experienced a minor incident on October 9, 2025 affecting Wireless - Okanagan and Wireless - Point Grey, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 08:22 PM UTC
Resolved
Oct 09, 2025, 11:34 PM UTC
Duration
3h 12m
Detected by Pingoru
Oct 09, 2025, 08:22 PM UTC

Affected components

Wireless - OkanaganWireless - Point Grey

Update timeline

  1. investigating Oct 09, 2025, 08:22 PM UTC

    We are receiving reports of issues authenticating to ubcsecure, ubcprivate, ubcoprivate and eduroam wireless networks in UBC Okanagan campus. The issue does not affect the broader UBC network. Technicians are investigating.

  2. monitoring Oct 09, 2025, 08:49 PM UTC

    Technicians were able to identify the cause and have restored wireless services. We continue to monitor.

  3. resolved Oct 09, 2025, 11:34 PM UTC

    This incident has been resolved.