UBC incident

Network connectivity issues - November 21, 2025 14.50 PT

Notice Resolved View vendor source →

UBC experienced a notice incident on November 21, 2025 affecting Network - Point Grey, lasting 9d 19h. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 10:59 PM UTC
Resolved
Dec 01, 2025, 06:38 PM UTC
Duration
9d 19h
Detected by Pingoru
Nov 21, 2025, 10:59 PM UTC

Affected components

Network - Point Grey

Update timeline

  1. investigating Nov 21, 2025, 10:59 PM UTC

    Presently we are experiencing network connectivity issues in multiple buildings. Technicians are presently investigating.

  2. investigating Nov 21, 2025, 10:59 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 21, 2025, 11:01 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 22, 2025, 12:53 AM UTC

    We are continuing to investigate this issue.

  5. monitoring Nov 22, 2025, 01:24 AM UTC

    Network connectivity and services have been restored. IT teams are continuing to monitor the situation.

  6. resolved Dec 01, 2025, 06:38 PM UTC

    The network connectivity issues have been resolved by UBC IT.