UBC incident
Issues with Education Planner BC December 1, 2025 10.30 PT
UBC experienced a minor incident on December 1, 2025 affecting Other - Vancouver and Other - Okanagan, lasting 7d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 01, 2025, 06:47 PM UTC
UBC is aware that our online application (on the Provincial EPBC website) is experiencing technical issues due to significant application volumes. These technical issues may prevent students from completing and submitting their application. We are working with EPBC to resolve these issues, but in the meantime we want to reassure you that these disruptions will not negatively affect your application to UBC nor will it impact your consideration for a scholarship. We recommend that you work through your application carefully and save your progress frequently - to ensure your work isn't lost during one of these disruptions. If you experience issues while you're working on your application or if you cannot access the website at all, please take a break and try again a little later.
- investigating Dec 05, 2025, 07:11 PM UTC
December 5, 2025 11.00 PT We are continuing to investigate this issue.
- resolved Dec 09, 2025, 04:44 PM UTC
This incident has been resolved.