UBC experienced a major incident on March 3, 2026 affecting Other - Vancouver and Other - Okanagan, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 03, 2026, 06:26 PM UTC
UBC CMS is currently down and many UBC websites are unavailable. LTIC technicians are aware of the issue and currently investigating. Another update will be provided by 12:00 PM PT
- monitoring Mar 03, 2026, 06:47 PM UTC
The UBC CMS service has been restored as of 10:23 PT. The service is currently being monitored to ensure stability.
- monitoring Mar 03, 2026, 07:03 PM UTC
UBC CMS was down from 10:15 - 10:25 PT, and from 10:45 - 10:50 PT on Tuesday March 3, 2026. An issue has been identified which the UBC LTIC is working to resolve. The service continues to be unstable. Another update will be provided by 13:00 PT.
- resolved Mar 03, 2026, 08:09 PM UTC
The LTIC has identified a performance issue impacting the UBC CMS service today and deployed a fix as of 11:30 AM. The service has been stable since. We continue to monitor closely.