UBC incident
EduCloud Server (Vancouver) Service Interruption – September 4, 2026 01:50
UBC experienced a notice incident on September 4, 2026 affecting Other - Vancouver and Server Infrastructure - Vancouver, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Other - VancouverServer Infrastructure - Vancouver
Update timeline
- resolved Sep 04, 2026, 10:52 PM UTC
At approximately 1:50 am on September 4, EduCloud Server in Vancouver experienced an underlying infrastructure issue that affected the availability of a subset of virtual servers. Websites hosted on UBC CMS were offline between 01:50 and 06:00 on Friday September 4th, 2026 Affected virtual servers were restarted, with recovery completed by 6:30 am.