UBC incident

Final Grade Submission Tool (FGST) – Missing Student Photos in Course Rosters

Maintenance Resolved View vendor source →

UBC performed scheduled maintenance on September 15, 2026 affecting Other - Vancouver and Other - Okanagan, lasting 2d 16h. The full update timeline is below.

Started
Sep 15, 2026, 11:07 PM UTC
Resolved
Sep 18, 2026, 03:13 PM UTC
Duration
2d 16h
Detected by Pingoru
Sep 15, 2026, 11:07 PM UTC

Affected components

Other - VancouverOther - Okanagan

Update timeline

  1. identified Sep 15, 2026, 11:07 PM UTC

    Some student photos are currently missing from course rosters generated through the Final Grade Submission Tool (FGST) due to a synchronization issue. The root cause has been identified, and teams are working to confirm the timeline for implementing a fix. Further updates will be provided as they become available.

  2. resolved Sep 18, 2026, 03:13 PM UTC

    This issue has been resolved.