UBC incident

Staples punchout currently unavailable

Notice Resolved View vendor source →

UBC experienced a notice incident on September 15, 2026 affecting Workday, lasting 19h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 10:43 PM UTC
Resolved
Sep 16, 2026, 06:07 PM UTC
Duration
19h 23m
Detected by Pingoru
Sep 15, 2026, 10:43 PM UTC

Affected components

Workday

Update timeline

  1. investigating Sep 15, 2026, 10:43 PM UTC

    The Staples punchout catalogues are currently unavailable and cannot be used to purchase items through Workday. Staples is working to resolve the issue. Faculty and staff are advised to create a purchase requisition using the Non-Catalogue option to purchase from Staples, or try again later.

  2. resolved Sep 16, 2026, 06:07 PM UTC

    The Staples punchout issue has been resolved.