Tyro Outage History

We are aware that some customers may be experiencing delays in receiving settlement funds into their ANZ bank account. Tyro has successfully processed settlements as expected. If your settlement has not yet been received, we recommend contacting ANZ for further information, as the delay may be occurring after the funds have been processed by Tyro. We will continue to monitor the situation and provide updates on this page as more information becomes available.

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

We’re currently investigating an issue impacting transaction processing for Tyro Go and Tyro BYO App customers. Our team is actively working to resolve this as a priority and we’ll continue to provide updates here on our progress. CounterTop, Mobile, Tyro Pro EFTPOS machines and eCommerce transactions are not impacted. As an interim solution you may be able to process Payment Links in the Tyro Portal – steps can be found here on how to take payments via Payment Links - https://help.tyro.com/s/article/Payment-Links-in-Tyro-Portal We apologise for the inconvenience caused

We want to let you know that due to an industry-wide outage, settlement is currently delayed for Tyro customers who are paid into an external bank account. While this issue is outside Tyro’s control, we are working closely with the Reserve Bank of Australia (RBA) to support a resolution as quickly as possible. Please note that our Customer Support teams are unable to assist with settlement-related queries while this issue is ongoing with the RBA. For the latest updates, we recommend checking status.tyro.com, which we will keep updated as new information becomes available. We apologise for the inconvenience and appreciate your patience.

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

We’re currently experiencing an issue that is impacting some Payment Links and eCommerce transactions processed via digital wallets. As an alternative, please use a different scheme debit or credit card or non digital card to complete the transactions. We understand the inconvenience this may cause and will provide updates here as they become available.

Following an issue identified with our systems over the weekend, some merchants may see a discrepancy between their eftpos and e-Commerce transactions and settlement reporting for Friday 1 August and/or Sunday 3 August,2025. We are working to rectify this as a matter of urgency. Please check the Tyro App to view all transactions. We apologise for any inconvenience caused

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

Some transactions processed between 2.03 and 2.13pm this afternoon may be missing from transaction reports on the Tyro Portal or on the EFTPOS device. Missing transactions should be visible in the Tyro App. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced.

Following the issues we experienced earlier today, we are performing maintenance updates on the Tyro App and Tyro Portal. During this time, Pay Anyone and Transaction Reporting services are temporarily unavailable. We apologise for any inconvenience and appreciate your patience. All other banking services remain available, and we’re working to restore full functionality as quickly as possible