Tyro incident

Transaction reporting on Tyro Portal and EFTPOS machines (continued)

Notice Resolved View vendor source →

Tyro experienced a notice incident on August 5, 2025 affecting Tyro Portal, lasting 9d. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 03:28 AM UTC
Resolved
Aug 14, 2025, 04:07 AM UTC
Duration
9d
Detected by Pingoru
Aug 05, 2025, 03:28 AM UTC

Affected components

Tyro Portal

Update timeline

  1. identified Aug 05, 2025, 03:28 AM UTC

    Following an issue identified with our systems over the weekend, some merchants may see a discrepancy between their eftpos and e-Commerce transactions and settlement reporting for Friday 1 August and/or Sunday 3 August,2025. We are working to rectify this as a matter of urgency. Please check the Tyro App to view all transactions. We apologise for any inconvenience caused

  2. resolved Aug 14, 2025, 04:07 AM UTC

    This incident has been resolved.