Tyro experienced a notice incident on April 15, 2026 affecting Tyro App, lasting 13h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 15, 2026, 09:54 AM UTC
We’re currently experiencing an issue impacting some customers’ ability to access the Banking App and Web Banking. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced.
- monitoring Apr 15, 2026, 09:55 AM UTC
The issue impacting access to the Tyro Banking App and Web Banking has now been identified. If you were impacted by the problem, please reset your password. We’re very sorry for any inconvenience being caused.
- resolved Apr 15, 2026, 11:50 PM UTC
The issue impacting access to the Tyro Banking App and Web Banking is now resolved and our systems have returned to normal. We’re very sorry for any inconvenience caused.