Twilio incident
SMS Delivery Failures from Twilio to Evatis Djibouti
Twilio experienced a minor incident on August 27, 2026 affecting SMS, Middle East & Africa, lasting 7h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2026, 09:57 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Evatis network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 27, 2026, 10:01 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Evatis network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Aug 27, 2026, 11:01 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Evatis network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Aug 28, 2026, 01:03 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Evatis network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Aug 28, 2026, 03:32 AM UTC
We have observed a recovery in SMS delivery from Twilio to Evatis network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Aug 28, 2026, 05:40 AM UTC
The incident has been resolved and SMS delivery from Twilio to Evatis network subscribers in Djibouti is operating normally.