Twilio incident

Retroactive Incident: Elevated Latencies on Messaging Logs API

Notice Resolved View vendor source →

Twilio experienced a notice incident on August 25, 2026 affecting REST API and Programmable Messaging API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 06:37 PM UTC
Resolved
Aug 25, 2026, 06:37 PM UTC
Duration
—
Detected by Pingoru
Aug 25, 2026, 06:37 PM UTC

Affected components

REST APIProgrammable Messaging API

Update timeline

  1. resolved Aug 25, 2026, 06:37 PM UTC

    Our engineers are currently investigating the customer impact of a retroactive issue. The incident involves elevated latencies on the Messaging Logs API. We will follow up and provide customer impact details within 2 hours or as soon as we have additional information.