Twilio incident

Missing or Delayed Alert Notifications for Messaging Traffic Anomalies

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 25, 2026 affecting Intelligent Alerts, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 03:45 PM UTC
Resolved
Aug 25, 2026, 04:36 PM UTC
Duration
51m
Detected by Pingoru
Aug 25, 2026, 03:45 PM UTC

Affected components

Intelligent Alerts

Update timeline

  1. investigating Aug 25, 2026, 03:45 PM UTC

    We have identified an issue affecting Intelligent Alerts. Alert notifications for messaging metric anomalies may be delayed or missing while our team works on a fix. We will provide another update in in 1 hour or as soon as more information is available.

  2. monitoring Aug 25, 2026, 04:05 PM UTC

    Alert notifications for Intelligent Alerts are being restored. We are monitoring to confirm full recovery and will provide another update in 30 minutes or once we have additional information.

  3. resolved Aug 25, 2026, 04:36 PM UTC

    The issue affecting Intelligent Alerts has been resolved. Alert notifications have fully resumed. We apologize for any disruption.