Twilio incident

SMS Delivery Failures from Twilio to Malitel Mali

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 15, 2026 affecting SMS, Middle East & Africa, lasting 10h 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 10:34 AM UTC
Resolved
Aug 15, 2026, 09:01 PM UTC
Duration
10h 27m
Detected by Pingoru
Aug 15, 2026, 10:34 AM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. identified Aug 15, 2026, 10:34 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring Aug 15, 2026, 11:36 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. monitoring Aug 15, 2026, 01:40 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  4. monitoring Aug 15, 2026, 05:40 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  5. resolved Aug 15, 2026, 09:01 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.