Twilio experienced a minor incident on August 12, 2026 affecting Client Mobile US1, lasting 2h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 12, 2026, 04:08 PM UTC
We are experiencing failures with Voice Caller ID verification. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Aug 12, 2026, 05:00 PM UTC
We are continuing to experience failures with Voice Caller ID verification. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Aug 12, 2026, 06:51 PM UTC
This incident will be resolved as the issue is related to the Phone Number Configuration Failures status page. Please follow this status post for further updates: https://status.twilio.com/incidents/mszff4pbzmjq