Twilio incident

SMS Delivery Failures from a Subset of Twilio Alphanumeric Senders and Long Codes to Orange Guinea

Minor Resolved View vendor source →

Twilio experienced a minor incident on August 7, 2026 affecting SMS, Middle East & Africa, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 05:02 PM UTC
Resolved
Aug 07, 2026, 10:12 PM UTC
Duration
5h 10m
Detected by Pingoru
Aug 07, 2026, 05:02 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Aug 07, 2026, 05:02 PM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Aug 07, 2026, 05:05 PM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Aug 07, 2026, 06:06 PM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Aug 07, 2026, 06:25 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. monitoring Aug 07, 2026, 08:26 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Orange network subscribers in Guinea and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  6. resolved Aug 07, 2026, 10:12 PM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Senders and Long Codes to Orange network subscribers in Guinea is operating normally.