Resolved after 10 hours 53 minutes, affecting Group Rooms and Peer-to-Peer Rooms and 1 more, on August 5, 2026.
We are no longer experiencing the issue impacting Video Rooms in the IN1 region. This incident has been resolved.
Affected components
Update timeline
- investigating Aug 05, 2026, 06:22 AM UTC
Our monitoring systems have detected a potential issue with connections to Video Rooms in in1 region. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Aug 05, 2026, 06:51 AM UTC
We are currently investigating an issue impacting Video Rooms in the in1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 1 hour or as soon as more information becomes available.
- investigating Aug 05, 2026, 07:35 AM UTC
We are still investigating an issue impacting Video Rooms in the in1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 2 hours or as soon as more information becomes available.
- investigating Aug 05, 2026, 09:34 AM UTC
We are still investigating an issue impacting Video Rooms in the IN1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 4 hours or as soon as more information becomes available.
- investigating Aug 05, 2026, 01:34 PM UTC
We are still investigating an issue impacting Video Rooms in the IN1 region. Customers may experience failures or delays when attempting to connect to rooms in this area. Our engineering team is actively looking into the root cause, and we will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Aug 05, 2026, 03:20 PM UTC
We are observing successful recovery with the issue impacting Video Rooms in the IN1 region. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
- resolved Aug 05, 2026, 05:16 PM UTC
We are no longer experiencing the issue impacting Video Rooms in the IN1 region. This incident has been resolved.
Your product runs on more than Twilio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services