Twilio incident

Retroactive Incident: Deepgram connection Timeouts Impacting Speech to Text

Notice Resolved View vendor source →

Twilio experienced a notice incident on August 4, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 03:36 PM UTC
Resolved
Aug 04, 2026, 03:36 PM UTC
Duration
—
Detected by Pingoru
Aug 04, 2026, 03:36 PM UTC

Update timeline

  1. resolved Aug 04, 2026, 03:36 PM UTC

    During a period between 7:30-8:16 AM PST customers using Deepgram as the speech-to-text provider may have seen degraded performance in speech recognition and realtime transcriptions for voice and video applications. This issue is now resolved.