Twilio incident

v3 Timezones Update Delay

Resolved on March 4, 2026, affecting API v3 and SMTP and 1 more.

resolved Mar 04, 2026, 04:44 PM UTC

Our engineers have investigated and resolved an issue that occurred causing delays in timezone updates. On 03/03 ~2:09PM customers would have seen errors in the console when trying to update their timezone setting or while fetching timezones via /v3/timezones. A fix was deployed a fix on 03/04 ~7:48AM. This issuse has now been resolved

Started
Mar 04, 2026, 04:44 PM UTC
Resolved
Mar 04, 2026, 04:44 PM UTC
Duration
–
Detected by Pingoru
Mar 04, 2026, 04:44 PM UTC

Affected components

API v3SMTPEvent WebhooksAPI v2Parse APISendGrid Marketing CampaignsSendGrid APISendGrid WebsiteSendGrid StatisticsSendGrid Email Activity

Update timeline

  1. resolved Mar 04, 2026, 04:44 PM UTC

    Our engineers have investigated and resolved an issue that occurred causing delays in timezone updates. On 03/03 ~2:09PM customers would have seen errors in the console when trying to update their timezone setting or while fetching timezones via /v3/timezones. A fix was deployed a fix on 03/04 ~7:48AM. This issuse has now been resolved

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