Twilio incident
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua
Resolved after 19 hours 16 minutes, affecting SMS, Latin America, on October 23, 2026.
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua is operating normally.
Affected components
Update timeline
- investigating Oct 23, 2026, 04:19 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 23, 2026, 04:53 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Oct 23, 2026, 05:54 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Oct 23, 2026, 07:54 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Oct 23, 2026, 11:57 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- monitoring Oct 24, 2026, 06:40 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Oct 24, 2026, 08:40 AM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Oct 24, 2026, 11:35 AM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua is operating normally.
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